FAQ
Everything you want to know before the demo
The questions operations, IT, and finance teams ask us most. Straight answers, with numbers, no fluff.

Platform
What exactly does the platform include?
Eleven modules in three groups. Core: iWMS, iTMS, iRouter, Smart Palletizing and Control Tower. Specialized: Cold Chain, Document Hub and Zero Label. Operational: GPS & Fleet Control, Companion and Plant Sync + Gate Scheduling. Everything connected in one platform, in the cloud managed by Geodot or on your servers: start with the modules you need and add the rest whenever you want.
Can I really load trucks to 99%?
Yes. We calculate load planning and routing at the same time, so we know exactly what fits in the truck before we route. A leading bottler went from 85% to 99% load and cut transport cost by 8%.
Our operation is very specific. Will you understand it?
That is exactly why we exist. Geodot was built from real operations: returnables, FEFO per customer, shelf-life per customer, cold chain, bonded warehouses. It's configured per SKU, per customer and per operating rule. Nobody had to explain to us what a safety gap is.
Do I need to change my hardware?
No. We work with standard Android, your existing Zebra scanners, and any GPS provider. You do not have to buy new equipment to get started.
What uptime does the platform offer?
It runs in the cloud managed by Geodot or on your servers, with real-time visibility and traceability from day one. The committed availability is written into the service-level agreement (SLA) of each contract.
Implementation
How long does implementation take?
Basic routing in 4 to 6 weeks. WMS plus routing in 2 to 3 months. Full platform in 3 to 4 months. Results in 90 days, not a year.
Do I have to replace my ERP?
No. Geodot powers your ERP, it does not replace it. We integrate via API with SAP Business One, BASIS and Oracle, reaching a level of detail (pack, pallet, location, load plan) your ERP usually doesn't manage.
What about the knowledge living in our expert's head?
We document and automate it. Load-planning and operating rules are codified per SKU, so you no longer depend on one person being there to build the load.
What does onboarding look like?
Guided implementation by a team that has lived the operation. Native Spanish-speaking support, with a team in Mexico and Argentina.
Integration
Which systems do you integrate with?
We integrate with SAP Business One, SAP S/4HANA, SAP TM/EWM, Oracle OTM, BASIS (Release 53) and Oracle via API, plus local SQL systems, refrigeration telemetry, billing systems and TXT files.
Connecting to BASIS or SAP is usually a headache. How do you handle it?
With our own RESTful APIs and an integration in production on BASIS Release 53, including returnables and safety-gap rules. The integration is deep, not a patch on top.
Does it replace SAP TM or EWM?
No. It powers them. SAP remains your system of record; Geodot adds the logistics execution layer (routing + load planning in real time) that those suites do not solve together.
Do you handle cold-chain telemetry?
Yes. We integrate temperature sensors for continuous logging and early alerts: you find out about an excursion when it happens, not when the truck gets rejected. Differentiated slots and rules for cold and dry product.
Commercial
How does pricing work?
SaaS subscription based on number of users, operation volume, and contracted modules. Custom models are available. We quote after the demo.
What return can I expect?
We calculate it with your own data in the demo; we don't quote a generic number. For reference, what we've seen in operation: truck load from 85% to 99%, 8% lower transport cost and 4 to 5 fewer trucks a day from the returnable-glass rule.
Do you offer support in Spanish?
Yes. We're a regional company with a team in Mexico and Argentina. The whole team is native Spanish-speaking.
What size of operation makes sense?
Medium to large operations with intensive physical logistics: from dozens to hundreds of trucks and hundreds of SKUs. If your operation is 1 to 5 vehicles with no IT team, we are probably not the right fit yet.
Still have a question?
Book a 30-minute demo and we will answer with your operation on the table.
